ResourcesWatch, read, get inspired. Blog posts Resources Content October 17, 2025 No Hype, Just Happy Clients October 17, 2025 October 17, 2025 October 5, 2023 Stylish Things Also Need Data October 5, 2023 October 5, 2023 March 16, 2023 “Around the World in 80 Days“ March 16, 2023 March 16, 2023 August 2, 2022 Have you Tried Podcasting Yet? August 2, 2022 August 2, 2022 July 27, 2022 Customer-centricity Goes Academic July 27, 2022 July 27, 2022 May 5, 2022 Returning as Corporate Lecturer in the new full-time MBA programme May 5, 2022 May 5, 2022 June 21, 2021 HSG MBA and the Era of Hybrid June 21, 2021 June 21, 2021 March 22, 2021 CRM and UX: 2 Sides of the Same Story March 22, 2021 March 22, 2021 February 15, 2021 Consumer Habits are Shifting...or Are They? February 15, 2021 February 15, 2021 January 6, 2021 Be That Friend January 6, 2021 January 6, 2021 Videos Resources Content June 26, 2023 Professor vs Lecturer June 26, 2023 June 26, 2023 July 27, 2022 HSG MBA Full-time Course “Customer“ July 27, 2022 July 27, 2022 April 26, 2021 Expert Talk: From Growth to Retention April 26, 2021 April 26, 2021 January 14, 2021 Growth Academy: Course Demo January 14, 2021 January 14, 2021 Stay up-to-date on CRM related topics First Name Last Name Email Address Subscribe Thank you!You’re almost there…Check your emails to confirm the subscription.